Comcast DIA Connection Degraded Due to Weather Conditions

Incident Report for Primisys

Resolved

Comcast restored service and all paths through Comcast are now functional.

Posted Sep 09, 2020 - 07:38 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2020 - 06:33 PDT

Identified

Comcast technicians are working on resolving the weather related service connection issues.

Posted Sep 09, 2020 - 06:30 PDT

This incident affected: Internet Connectivity, Virtual Server Hosting Services, VoIP Services, and ScreenConnect - Remote Access Services.